Service Request & Intake Form
For the fastest response and most accurate service, please submit your request using our intake form:
Rather talk to a person? Call 518-888-7139
Fill out the form below and we will get back to you. Nothing here is hard — just tell us what is wrong with your device.
This form allows us to:
- Properly log and track your request
- Prepare parts, diagnostics, and scheduling in advance
- Respond with accurate, detailed information
Important:
Each submission is reviewed carefully and used for both onboarding and service processing. This is the preferred method of contact for all service requests.
Please submit one form per issue or device.
If your request is not service-related, you may contact us directly via email. However, for repairs, diagnostics, or project requests, the form above is strongly recommended.