If your computer is misbehaving, I can fix most software problems over Zoom while you watch everything I do on your screen. No jargon, no rushing, and a firm quote before any billable work.
How a Zoom session works
You click a link I send you, share your screen, and watch while I work. You can see everything, ask questions anytime, and end the session whenever you want. Nothing happens on your computer that you cannot see.
What I fix remotely
Slow computers, virus and malware cleanup, printer problems, email setup, software installs, Windows help for beginners, and general “it just stopped working” mysteries.
Is it safe?
Yes. You initiate the session, you watch the whole thing, and you end it with one click. I cannot access your computer after the session ends.
Made for beginners
I explain in plain language and go at your pace. If you are new to computers, this service was built for you.
Pricing
Remote support is $50 to $100 per hour depending on complexity, and you get a firm quote before any billable work.
Call or text 518-888-7139 to book a session.